We have created this on-line store to better service you our client. We are open Monday thru Friday from 8:00 AM to 5:00 PM (PST). We would welcome, and will always welcome a call from you during our regular business hours,if those hours do not work for your busy schedule our site is running 24 hours a day 7 days a week. Aurostar Corporation 46560 Fremont Blvd, Unit #201 Fremont, CA 94538, U.S.A. Map Phone 1-866-700-2876 (Toll Free) 510-249-9422 Fax 510-249-9522 Email Sales sales@aurostar.net Support customerservice@aurostar.net RMA rma@aurostar.net